4 Best Watch Repair Shops in West Virginia (2025 Guide)

Dakota Watch Company seems to have fluctuating customer experiences, ranging from highly positive visits where customers received excellent service and quality watches at reasonable prices to frustrating encounters with rude employees or long wait times. Despite these issues, it has been a consistent go-to place for many customers over the past decade, offering hands-on battery replacements within 5 minutes and replacing watch bands without any hassle. However, the recent experiences suggest that some aspects of customer service need improvement, particularly concerning employee availability and customer interaction.

WhistleStop Watch Repair, LLC earned impressive ratings from customers who appreciated the personal touch and positive response to their needs. Their service for battery replacement kept them informed throughout the process, leading to a satisfied customer with a new old watch back. The business is described as a little cottage operation that managed expectations well, warranting strong recommendations.

WVGL Clock Repair received mixed reviews with some customers facing significant issues and high costs for clock repairs, while others had positive experiences. The business seemed reluctant to offer simple services or provide estimates, choosing instead to direct customers towards manufacturers or suggest they repair their own clocks at home. There were instances where the service was delayed due to internal complications, leading to frustration among customers who faced multiple delays and required additional payments. Despite these issues, there are reports of positive interactions like one customer benefiting from a detailed discussion about grandfather clock models during their visit.

Lawson Watch & Clock seems to be an abandoned business with issues that have persisted for quite some time. Reviews indicate phone numbers are bad and the doorbell doesn’t work, leading to unanswered doors on visits at 2:00 PM on Tuesdays. Customers experienced needing batteries replaced but found phones disconnected and services not available when they needed them most. Clearly, the service is unreliable and customers have had trouble contacting or accessing any assistance from this business for some time now.